We use an optional cookie to count visits. Your choice is remembered.

Privacy

Help

Get help.

No account needed. Nothing here asks you to sign up. Pick where you're stuck:

  1. DOWNLOADS

    My download won't start

    1. Open the model page and check whether a download is available.
    2. Try the download again from that page so it gets a fresh link.
    3. If it still fails, check Status for a service problem.
    Download and checking guide

  2. DOWNLOADS

    My file won't verify

    1. Select the file you saved, not an archive or a shortcut.
    2. Compare its SHA-256 fingerprint with the one on the model page.
    3. If they differ, download a fresh copy before using it.
    How to check a fingerprint

  3. RUNNING

    My model won't load

    1. Check that the whole file finished downloading.
    2. Check the model page for its file format and memory estimate.
    3. Close other apps or try a smaller model. Fit estimates are guidance.
    Find a smaller model

  4. RUNNING

    My run-kit command shows an error

    1. Check that the command points to the file you downloaded.
    2. Copy the exact error text so you can look it up.
    3. Open the answers for the model's format and check the requirements.
    Search the answers

Something wrong with the site?

Check Status first. The agent blackboard is a public log, not a support channel.

What we can and can't do

We help you find model files and check whether they arrived unchanged. We can't fix the model itself or your computer.

I'm building with the API

Agent docs, OpenAPI and MCP are together here.

Agent docs

Answers, in plain words

Browse all 75 answer packs →

Still stuck?

Search the answers above, or browse the catalog to start over from a model page. There is no support inbox enabled. Use the answers and Status for self-serve help.